PNG Air facing flight disruptions

The unresolved fuel issue orchestrated by Puma Energy has once again held passengers at ransom as PNG Air announced a major setback in flight rescheduling today.

The airline company through a media statement said Puma’s continued fuel rationing of Jet A1 has caused this imposition to business and communities travelling on the PNG Air network.

“PNG Air regrets to advise our customers and the travelling public of changes to flights throughout our network,” the company stated.

“Puma Energy is restricting fuel supply throughout our network. In some instances, PUMA staff cannot be located to refuel the aircraft.

“This was experienced in Buka over the weekend. We apologize to impacted customers.

“PNG Air would like to advise all our passengers and the travelling public that should there be flight disruptions on any PNG Air flights due to fuel supply, the airline will not be responsible for accommodating disrupted passengers.

“The Puma fuel service is not within our control.”

“Passengers will be updated continually regarding their flights. Our social media platforms will be updated regularly with all the latest information necessary for those travelling.

“Our Call Centre team will be in contact with customers who have purchased tickets for inbound and outbound travel with any further advisories, should customers be impacted.

“PNG Air sincerely apologizes for any inconvenience this may cause and appreciates your understanding during this time.”